Absolutely! We understand the importance of using genuine The Ordinary products. We source our products directly from reputable suppliers or authorized distributors to ensure authenticity.

The Ordinary products are generally safe for most skin types. However, it's always recommended to do a patch test before applying any new product to your face.

Morever, you can see our Patch Test Guide.

We recommend browsing our product selection based on your skin concern or using our "Patch Test" tool. For personalized recommendations, feel free to contact our customer support team on info@nishab.pk

Many The Ordinary products are designed to be layered together. However, it's best to start with one or two new products at a time and gradually introduce others to avoid irritation.

The shelf life of our products is three years when unopened and stored at room temperature. This is the regulatory threshold for testing. Upon opening, please refer to the period-after-opening (PAO) symbol to identify the lifetime of the product.

Yes, we offer free shipping on orders above PKR2499.

Yes! Absolutely we do it every time ourselves

We strive to process orders within 1-2 business days. Standard shipping takes 3-5 business days, with open parcel policy.